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8 years of experience

Skills

Operations coordination Administrative support Team leadership Customer service Billing and cash‑management Supplier coordination Purchasing Performance tracking & KPIs Process improvement Google Workspace Onboarding & staff training Process standardization Cross‑team coordination Digital record keeping Revenue target monitoring

Experience

Medical Director

Clínica Veterinaria Para Perros y Gatos

2020-06 -

Managed daily medical and administrative operations, coordinating a team of up to 14 employees. Oversaw employee selection, onboarding, training, performance evaluation and day‑to‑day coordination. Directed supplier and external‑laboratory relationships and supported payroll processes with the accounting team. Developed and monitored revenue and performance targets for the clinic and medical team. Led the implementation of an in‑house clinical laboratory and digitized cash‑management and production records to improve operational control.

Medical Director

MOVET

2021-06 - 2021-10

Coordinated medical and surgical operations across three locations simultaneously, leading a team of approximately 30 employees. Standardized processes and monitored service quality across sites. Managed customer experience and ensured compliance with operational protocols. Balanced competing priorities in a fast‑paced environment, improving overall efficiency.

Veterinarian

Clínica Veterinaria Para Perros y Gatos

2018-08 - 2020-06

Provided consultations, diagnosis, treatment and preventive care for dogs and cats. Managed hospitalized patients and supported surgical hospitalization operations. Communicated directly with clients and performed follow‑up regarding patient care, ensuring high client satisfaction.

Veterinary Intern, Trainee & Volunteer

UDCA University Small Animal Veterinary Clinic and dairy farms

2017-01 - 2018-12

Assisted senior veterinarians in clinical examinations, diagnostics and treatments. Gained hands‑on experience in small‑animal care and dairy farm health management. Participated in case documentation and client communication.

Veterinary Assistant

Clínica Veterinaria Hogar Canino

2013-01 - 2016-12

Supported veterinary staff with patient preparation, record keeping and inventory management. Handled appointment scheduling and assisted in basic clinical procedures.

Education

Doctor of Veterinary Medicine (DVM), Universidad de Ciencias Aplicadas y Ambientales (UDCA)

Languages

Spanish

fluent

English

intermediate

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Last updated: 8 hours ago