Quality Assurance Analyst - Fleet Safety & Compliance

About the role

The Quality Assurance Analyst supports the Safety & Compliance Department by administering fleet safety and regulatory compliance programs. The role ensures driver qualification records, driver logs, roadside inspections, safety training and regulatory documentation stay compliant with company policies and transportation regulations. It also helps with driver onboarding, monitors safety performance and supports continuous improvement initiatives that reduce operational risk.

Key responsibilities

• Safety review of new driver applications before approval
• Verify Driver Qualification File (DQF) requirements and supporting documents, including licences, medical certificates, employment verification and MVRs
• Establish new driver accounts and coordinate onboarding and orientation
• Maintain DQFs for active drivers and monitor document expiry dates and renewals
• Audit driver logs with the Driver Log Checklist, review Hours of Service (HOS) compliance and monitor unresolved log violations
• Investigate recurring HOS violations and escalate compliance concerns to the Safety & Compliance Manager
• Keep records of completed log audits and support continuous improvement through audits, action plans and trend analysis

Required profile

• Bachelor's degree in Business Administration, Transportation Management, Logistics, Safety Management or a related discipline
• 2-3 years' experience in transportation safety, fleet compliance or regulatory compliance
• Professional Certificate in Safety and Compliance

Required skills

• Tailwind, GEOTAB, RingCentral, IntelliHub, COMData, SAMBA Safety, Tenstreet and other safety tools
• Access to the FMCSA portal and website
• Excellent computer and administrative skills, strong written and verbal communication, attention to detail and ability to multitask